He's a treasure.

Ramone was a bartender in Caritas. Ramone was a terrific bartender according to Lorne, not only due to his bartending skills but he was very attentive to Lorne and the patrons of Caritas as well.

However, Ramone turned out to be a spy for wizard Paul Lanier. He overheard Lorne telling Angel to seek out the T'ish Magev and gave this information to Lanier, who had Magev killed and replaced by an imposter.

He's off the menu now.

After learning of Ramone's betrayal Lorne had him removed from Caritas.