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It was the most direct line to them, but it did require speaking through an intermediary known as The Conduit to the Senior Partners. Not everybody at W&H was aware of the White Room's existence, much less how to reach it. By pushing a certain combination of buttons at the firm's elevators, an invisible button was revealed. Moments after this button was pressed, the elevator doors open and a blinding light transported the occupants to the White Room.
When the employees of Angel Investigations were offered positions at Wolfram & Hart, Charles Gunn was taken to the White Room as part of his personalized tour where he was appointed as the individual to serve as liaison between the Conduit and Team Angel. To his surprise, he was greeted by a black leopard, and later a mirror image of himself, to which it was explained that the Conduit's form is determined by the viewer.
Behind the Scenes
- While watching "Forgiving", one can clearly see that one must indicate to travel up and, once inside the elevator, the combination is 18-23-20-28-27, followed by pulling the emergency stop knob.